About Us

 

Who We Are We are Bicycle Man LLC.  We are a full service bicycle and recumbent bike shop located in Alfred Station, New York. We like to say that we are "centrally isolated" here in Western NY! We have been serving our customers since 1966 with quality bikes and great service.
Products We Sell: We carry accessories for Recumbent Bikes and Trikes, as well as Adaptive items to make riding recumbents comfortable and easy! 
Refund Policy: Merchandise can be returned for a full refund minus original shipping cost and a 15% restocking fee.
Hours of Operation: We have a retail storefront, and our business hours are 10am-6pm Wednesday through Saturday. In the Winter months (November - February) we may close as early as 5:15pm.
Order Fullfillment: See above hours of operation - there are deadlines for shipping orders. If you order before the deadlines, your order will be fulfilled and shipped the same day. UPS: orders received after 4pm Wednesday - Friday will ship the next weekday, and orders received after 4pm Friday will ship the following Wednesday. USPS: Orders received after 3pm Wednesday-Friday will ship the next day, and orders received Saturday will ship the following Wednesday.
Privacy Policy:
Our Privacy Statement

We are highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, we have adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

  1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
  2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
  3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
  4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
  5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
If you have questions about this privacy policy, please contact us via email. Thank you.

 

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the "Outside The U.S.?" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.